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Privacy Policy

Last updated: August 12, 2026

English translation for reference. The Japanese version is the governing text in case of any discrepancy.

Operator information

1. Information we collect

Kabau (formerly Banto) collects the following information:

  • Email address (at account creation)
  • Company profile and chat consultation content
  • Attributes/memory extracted by the AI (e.g., standard working hours, holidays, status of internal rules)
  • Personal information of your employees, officers and other related persons that you (the company) enter into the Service (name or label, department, work/employment status, background of the consultation). Given the nature of labor-related consultations, this may include sensitive personal information (e.g., leave of absence, illness or injury, harassment reports).We handle such data as a processor entrusted by you (see Terms of Service, Section 5; Japanese text only).
  • Service usage (anonymous statistics)

When creating long-term memories from conversations, we instruct the AI not to retain raw full names, addresses or national identification numbers in the subject label, and to use initials or roles instead (as this is performed by an AI model, automatic pseudonymization cannot be guaranteed). Please do not enter Japanese Individual Numbers (My Number) or documents containing them.

2. Purpose of use and legal basis

  • Providing and improving the Service (performance of contract)
  • Generating company-specific answers (performance of contract)
  • Providing the long-term memory feature (performance of contract)
  • Sending notification emails (legitimate interest; opt-out available)
  • Security and fraud prevention (legitimate interest)

3. Disclosure to third parties

We use the following services, which may involve data being sent to them:

  • Anthropic (Claude API, US): receives your consultation content to generate AI responses. Anthropic Privacy Policy
  • Supabase: database/authentication (US). Supabase Privacy Policy
  • Vercel: hosting (US)
  • Plausible Analytics: anonymous, cookie-free analytics (EU). Plausible Data Policy
  • Resend: notification email delivery (US)
  • Dify: lookups against a legal knowledge base (US). Question text related to laws/regulations may be sent.
  • OpenAI: vectorization for semantic memory search (US). Summary text of memories is sent. Data sent via the API is not used for model training by default. OpenAI API Data Usage Policy
  • Stripe: payment processing for paid plans (US). Card data is handled directly by Stripe and is not stored on Kabau's servers. Stripe Privacy Policy
  • Slack (US): only if you (the company) configure an Incoming Webhook in the admin screen, we send the body of the weekly digest and deadline reminders (which includes your company name and a summary of key labor-related points) to the Slack workspace you designate. You can stop this at any time by removing the configuration. Because you designate the destination, handling within that workspace is under your control.

Disclosure to these third parties is limited to what is necessary to provide the Service. For transfers to vendors outside Japan, see 4. Cross-border provision to third parties outside Japan.

4. Cross-border provision to third parties outside Japan

In providing the Service, some of the information you entrust to us is transferred to vendors outside Japan. The circumstances of those transfers and the measures we take are as follows.

(1) Countries of the recipients

  • United States: Anthropic, OpenAI, Dify, Supabase, Vercel, Resend, Stripe (and Slack, if you configure the Slack integration)
  • Estonia (EU): Plausible Analytics (cookie-free, anonymous statistics only; no information identifying an individual is sent)

(2) The personal data protection regime of the recipient countries

The United States has no comprehensive, cross-sectoral personal data protection law comparable to Japan's Act on the Protection of Personal Information or the EU GDPR; instead it is governed by sector-specific federal laws and by state laws such as the California Consumer Privacy Act (CCPA/CPRA). The United States is also not designated, under Japan's Act on the Protection of Personal Information, as a foreign country recognized as having standards equivalent to Japan's (an adequacy designation). In addition, the United States has regimes under which law enforcement and similar authorities may, subject to certain requirements, require businesses to disclose data (e.g., the CLOUD Act and Section 702 of the Foreign Intelligence Surveillance Act (FISA)).

The EU (Estonia) is designated, under Japan's Act on the Protection of Personal Information, as a foreign country recognized as having standards equivalent to Japan's.

(3) Measures taken by the operator

For each of the vendors above, we have reviewed whether contractual terms governing the handling of personal information (data processing agreements, standard contractual clauses, etc.) exist and what they provide, and we keep a record of that review together with the date it was carried out (last reviewed: August 12, 2026). For most of these vendors, such terms apply automatically as part of their terms of service. For some, however, a separate execution step is required, and that step has not been completed in every case. We review the status at least once a year; if problems arise in the implementation of those equivalent measures we will take the necessary action, and if improvement proves difficult we will suspend the provision of personal data to the vendor concerned. You can ask about the status for any individual vendor via the contact in (5) below.

(4) Basis for handling

  • Personal information of your employees and related persons that you enter: handled on the basis of entrustment (outsourcing) by you as the company (see Terms of Service, Section 5; Japanese text only). Provision to the vendors above occurs as sub-processing, limited to what is necessary to provide the Service. Notice to, and where required consent of, the individuals concerned is the responsibility of you as the entrusting company. Individuals should direct requests for disclosure, correction or suspension of use to their employer first.
  • Information about the registered user (e.g., email address): handled on the basis of the systems confirmed in (3) above. In addition, at sign-up we obtain your consent to the Terms of Service and this Privacy Policy via an active checkbox.

(5) Information provided at the request of the individual

At the request of an individual, we will provide information at support@banto-roumu.com regarding the equivalent measures taken by the recipient third party, including: the name of the recipient country; the presence and an outline of that country's personal data protection regime; an outline of the measures taken by the recipient; the frequency and method of our review; and, where problems have arisen in the implementation of the equivalent measures, the nature of those problems and the action we have taken.

(6) For residents of the EU/EEA

Of the third-country transfers above, those to vendors for which a data processing agreement incorporating Standard Contractual Clauses (SCCs) is in effect rely on the SCCs under GDPR Article 46. For the vendors whose execution step is not yet complete (see (3) above), the same will apply once that step is completed. Plausible Analytics (Estonia) is an EU-based vendor, so transfers to it are not third-country transfers.

5. Data retention period

Data is retained for as long as your account exists. All data is deleted at the same time as account deletion. If there is no login activity for 2 years, we will notify you by email in advance before deleting your account and data.

6. Opting out of emails

You can stop notification emails at any time via the unsubscribe link at the bottom of the email, or via the unsubscribe page.

7. Cookies

The Service uses a session cookie to keep you logged in. We do not use cookies to track individuals. Analytics is provided by Plausible Analytics, which is cookie-free and collects only anonymous pageview-style statistics.

8. Your rights

  • Requesting disclosure, correction, or deletion of personal information
  • Restriction of processing / objection (for GDPR data subjects)
  • Data portability (for GDPR data subjects)

To exercise the above rights, please contact support@banto-roumu.com.

9. Security

Row-Level Security (RLS) ensures that each company/user can only access their own data. Communications are encrypted via HTTPS/TLS. For details, see Security & data protection.

10. Contact

support@banto-roumu.com (we accept inquiries by email and reply within 3 business days as a rule)